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RETURNS & EXCHANGES
All Thongs™ are quality tested before they are packaged and sent. We're confident with the quality of your Thongs™, however in the unusual case of breakage during regular use Thongs™ Australia have a 12month warranty.
If you need to return or the Thongs™ aren’t fitting just right, we're happy to offer a refund or exchange within 30 days of purchase, provided that:
The item has not been worn & is in new condition.
The product is returned in its original packaging with tags attached
A clearly marked note with your order number is included to present on the packaging confirming whether you'd like to be exchanged or refunded. The more detail the better!
*Note: Return mail costs are the responsibility of the customer.
For all returns & exchanges, please send your Thongs™ back to:
3B Haughton St, Cheltenham, 3192, VIC
Refunds & Exchanges will be processed within 3-5 working days.
We love working and collaborating with other like-minded brands. For any business enquiries, please get in touch using the form field below and one of our brand representatives will be in touch.