RETURNS POLICY


All Thongs™ are quality tested before they are packaged and sent. We're confident with the quality of your Thongs™, however in the unusual case of breakage during regular use Thongs™ Australia have a 30 day exchange policy at the discretion of the company, provided that the Thongs™ are:

  • Clean & unworn
  • Returned unmarked & undamaged in their original packaging

Note: The cost of freight will be at the customer’s expense.


What if my product is faulty?

If you believe a product is faulty, please contact info@thongsaustralia.com for return instructions. Faulty items will be assessed on a case-by-case basis. If your item is found to be faulty, we will send you a replacement item free of charge. Happy days!


Please refer to the Thongs™ Australia sizing chart carefully before purchasing. You'd rather get it right the first time!