All Thongs™ are quality tested before they are packaged and sent. We're confident with the quality of your Thongs™, however in the unusual case of breakage during regular use Thongs™ Australia have a 30 day exchange policy at the discretion of the company, provided that the Thongs™ are:
- Clean & unworn
- Returned unmarked & undamaged in their original packaging
Note: The cost of freight will be at the customer’s expense.
What if my product is faulty?
If you believe a product is faulty, please contact firstname.lastname@example.org for return instructions. Faulty items will be assessed on a case-by-case basis. If your item is found to be faulty, we will send you a replacement item free of charge. Happy days!
Please refer to the Thongs™ Australia sizing chart carefully before purchasing. You'd rather get it right the first time!